bd bhaji Privacy Policy
bd bhaji takes your personal information very seriously. This policy explains in detail what information we collect, how we use it, and what steps we take to protect your privacy.
Contents
01 Introduction
bd bhaji ("we", "our", or "platform") operates an online gaming and betting service for users in Bangladesh. When you use our website, create an account, or use any of our services, you are considered to have agreed to this privacy policy.
The purpose of this policy is to clearly inform you about what information bd bhaji collects, how and for what purpose that information is used, and what rights you have over your personal information. We recommend reading our Terms and Conditions alongside this privacy policy, as both documents together form the complete legal basis of the relationship between you and us.
This policy has been prepared in accordance with the data protection regulations currently in effect in Bangladesh.
02 Information We Collect
bd bhaji collects user information in various ways. The categories are detailed below:
2.1 Information You Provide Directly
When you register on our platform or manage your account, we collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay or bank account)
- Any contact details provided by the user
2.2 Automatically Collected Information
When you use our website, certain technical information is collected automatically:
- IP address and device identifier
- Browser type and version
- Operating system information
- Site usage time and session data
- Page visit history and click patterns
- Information collected through cookies and similar tracking technologies
2.3 Transaction-Related Information
We retain records of all financial transactions related to deposits, withdrawals, and betting activity. This includes transaction amount, method, date, and time.
03 Purpose of Information Use
bd bhaji uses collected information only for specific and lawful purposes. The main purposes are:
3.1 Account Management and Service Delivery
Your information is used to create and maintain your account, verify your identity, process payments, and ensure overall service delivery.
3.2 Security and Fraud Prevention
Information is used to ensure platform security and to detect and prevent unauthorised access, fraud, and other harmful activity.
3.3 Legal Compliance
Your information may be used to comply with applicable anti-money laundering (AML) and KYC regulations, and to report to authorities when required.
3.4 Communication and Support
Your contact information is used to notify you and provide support regarding your account, transactions, or services.
3.5 Service Improvement
Information is used statistically to analyse user experience and improve our platform and add new features. However, information used for this purpose is always kept anonymous.
04 Cookies and Tracking Technologies
bd bhaji uses cookies and similar technologies on our website. Cookies are small text files stored in your browser that help improve your browsing experience.
4.1 Types of Cookies
- Essential cookies: Required for the basic functionality of the site. Without these, login, payment, or account management would not be possible.
- Functional cookies: Used to remember your preferences and settings.
- Analytical cookies: Used to monitor website usage, which helps us improve our service.
4.2 Cookie Control
You can disable cookies by going into your browser settings. However, disabling certain essential cookies may cause some parts of the site to not work properly.
05 Disclosure and Sharing of Information
bd bhaji does not sell or lease your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
We use trusted third parties for tasks such as payment processing, technology infrastructure, and customer support. These partners receive only the information necessary for their specific task and operate under strict agreements consistent with this privacy policy.
5.2 Legal Obligations
We may disclose your information where we are legally required to do so in order to comply with a court order, a lawful request from a government authority, or applicable law. In such cases, only the necessary information will be provided.
5.3 Business Transfers
If bd bhaji undergoes a merger, acquisition, or asset transfer, user information may form part of that transaction. In such cases, we will notify users in advance.
06 Data Security Measures
bd bhaji takes industry-standard technical and administrative steps to keep your personal information secure.
6.1 Technical Security
- All data transfers are secured using SSL (Secure Socket Layer) encryption technology.
- Financial information and passwords are stored using advanced encryption methods.
- Regular security audits and vulnerability assessments are carried out.
- Automated monitoring systems are in place to detect suspicious activity.
6.2 Administrative Security
- Only authorised staff may access sensitive user information.
- All staff receive training on privacy and data protection.
- Access logs are maintained and reviewed regularly.
6.3 Data Retention Period
Your information will be retained only for as long as necessary to provide services and meet legal obligations. Even after an account is closed, certain information may be retained for a defined period as required by applicable law.
07 Your Rights
As a user of bd bhaji, you have the following rights regarding your personal information:
7.1 Right to Access
You may request to know what information we hold about you. We will provide a copy of that information within 30 working days.
7.2 Right to Correction
If you believe the information we hold is incorrect or incomplete, you may request a correction. We will correct it as soon as possible.
7.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, some information may not be deletable due to legal obligations.
7.4 Right to Data Portability
You may request your information in a structured, machine-readable format.
7.5 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes.
To exercise any of these rights, please contact our support team. You can find more information about managing your account and habits on our Responsible Gaming page.
08 Third-Party Links and Services
The bd bhaji platform may at times include services from third-party payment gateways or game providers. These third parties have their own privacy policies, and bd bhaji is not responsible for their collection and use of information.
When using payment services (bKash, Nagad, Rocket, Upay or bank transfer), the terms and privacy policies of those services will apply. We recommend that you read their policies before using these services.
Game providers (such as Pragmatic Play, PG Soft, Evolution, JILI, Spribe) may process certain technical data on their own platforms. In such cases, the policy of that provider applies.
09 Policy on Minors
bd bhaji is strictly for users aged 21 and above. We do not knowingly collect any personal information from individuals under the age of 21.
At the time of registration we take steps to verify age and may request identity documents if needed. If we become aware that a minor has created an account, that account will be closed immediately and the stored information will be deleted.
If a parent or guardian believes their child has registered on our platform, please contact us immediately.
10 Policy Change Process
We may update this privacy policy from time to time due to changes in the business, advances in technology, or legal requirements.
10.1 Notice of Changes
If any significant changes are made, we will notify users in the following ways:
- A notification will be sent to the registered email address.
- A notification will be displayed when visiting the website.
- The "Last updated" date at the top of this page will change.
10.2 Continued Use After Changes
If you continue to use bd bhaji after a policy change, you will be considered to have agreed to the updated policy. If you do not agree to the new policy, you may request that your account be closed.
To learn more about the general terms of our service, visit our About Us page, which contains information about bd bhaji's goals and values.
11 Contact
If you have any questions, concerns, or requests about this privacy policy, please contact us:
Email: [email protected]
Our support team is available 24 hours a day, 7 days a week to assist via live chat and email in both Bengali and English. For data protection requests, we aim to respond within 30 working days.
For general questions, check our FAQ section — you'll find answers to many questions about accounts, payments, and services there.